Accessibility statement

As a public body within the meaning of DIRECTIVE (EU) 2016/2102, the National Agency at the Federal Institute for Vocational Education and Training (NA at BIBB) endeavours to make its websites accessible in accordance with the provisions of the German Act on Equal Opportunities for Persons with Disabilities (BGG) and the Barrier-Free Information Technology Regulation (BITV 2.0) for the implementation of DIRECTIVE (EU) 2016/2102.

This accessibility statement applies to the website www.ria-ae.eu. It covers all content and functions of the website, unless otherwise specified.

Compliance status

This website is not fully accessible due to the incompatibilities and exceptions listed below in accordance with the above-mentioned guidelines.

Non-accessible content

The website is undergoing continuous development and is not BITV-optimised in all areas.

The following areas are not yet completely accessible:

  • Support for custom browser settings (font size on various pages)
  • Screen orientation on mobile devices
  • Contrast of text and links
  • Older documents (PDF) in particular are not always completely accessible.

These barriers have not yet been removed due to technical limitations or external and internal resources. If the costs are too high, appropriate considerations must be made (see Article 5 ‘Disproportionate burden’ of Directive (EU) 2016/2102). Nevertheless, we are continuously working to make our content accessible.

The website is currently under construction, so full accessibility cannot be guaranteed at this time. Information about the content and structure of the website in sign language and plain language will be published as soon as the construction of the website has been finalised.

Measures to improve accessibility

We strive to achieve the highest possible level of accessibility and are working continuously to improve accessibility. All new content is generally made available in an accessible format.

Accessibility is integrated into our procurement practices (especially for new design elements).

Preparation of this accessibility statement

This statement was prepared on 12 January 2026 and last reviewed on 12 January 2026. The website was evaluated internally by means of self-assessment.

Feedback and contact

Have you noticed any accessibility issues with the content on www.ria-ae.eu?

Please feel free to contact us by email, post or telephone.

Nationale Agentur Bildung für Europa beim Bundesinstitut für Berufsbildung
Friedrich-Ebert-Allee 114 – 116
53113 Bonn
Germany
Telephone: +49 228 107 1608
Mail: ria-ae[at]bibb(dot)de

Arbitration procedure

If you are not satisfied with the responses received from the contact options above, you can submit a request for arbitration proceedings to be initiated in accordance with the German Act on Equal Opportunities for Persons with Disabilities (BGG).

The arbitration service under Section 16 of the German Act on Equal Opportunities for Persons with Disabilities (BGG) is responsible for settling disputes between persons with disabilities and federal public authorities, particularly on the subject of accessibility, out of court. The conciliation procedure is free of charge. Legal counsel does not need to be involved.

Further information about the procedure and the application are available on the arbitration service website.

Contacting the arbitration service

You can contact the arbitration service at the following address:

Arbitration service under the German Act on Equal Opportunities for Persons with Disabilities (BGG) provided by the Federal Government Commissioner for Matters relating to Persons with Disabilities
Mauerstraße 53
10117 Berlin
Germany
Telephone: +49 30 18527-2805
E-mail: info[at]schlichtungsstelle-bgg(dot)de
Internet: Schlichtungsstelle BGG - English

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